Frequently Asked Questions

What about Camp Shirts and GEAR?

Campers will receive one complimentary T-shirt.  Campers signed up for all 9 weeks will also receive a camp hat.  Participants in Adventure Camp Sessions will receive a Camp Shirt for single-week registrations.  Additional shirts and hats may be purchased during the registration process.

Are there Transportation options?

Bus transportation is available for our day campers from Friendship Circle of Cleveland, 27900 Gates Mills Blvd., Pepper Pike.  Buses leave town promptly at 8:30 a.m. and return at 4:00-4:15 p.m.  Transportation must be purchased ahead of time and on a weekly basis; it cannot be purchased on a day-to-day basis. The fee for transportation is $65 per camper per week.

EARLY PICK-UP

If a camper has to leave camp during the day, campers may be picked up during the set times below; we can not accommodate pick-up times outside these times. Pick-up times are 15 minutes after each period ends. This gives your camper enough time to gather belongings and head to the pickup location. 

Pick-up times available: 

• After 1st 10:35

• After 2st 11:40

• After Lunch 12:20

• After 3rd 1:25

• After 4th 2:30

• After 5th 3:35

Use this form to submit an early pick-up.

What if I need a Refund?

What if I need a Refund?
We understand that plans can change, and we strive to make our refund process straightforward.

• Refunds During the Early Registration Grace Period (January – March 15):
  For registrations made before March 15, cancellations submitted in writing to Red Oak (Dbaxter@redoakcamp.org) by March 15 will receive a refund of deposit minus a 25$ administrative fee and any applicable credit card processing fees.

• Refunds Before Six Weeks:
  Refunds are available for tuition paid when written notice is provided to Red Oak (Dbaxter@redoakcamp.org) at least six weeks before the start date of the specific program week being canceled. A 10% administrative fee will be applied to the tuition for the canceled week(s), along with any applicable credit card processing fees.

• Switching Weeks:
  Requests to switch weeks that we can accommodate will incur an administrative fee of $25 per week changed.

• Refunds Within Six Weeks:
  Refunds are unavailable within six weeks of the program start date unless the camper cannot attend due to documented health reasons. In such cases, a letter from a licensed physician is required, and any applicable credit card processing fees will still apply.

• No Refunds for Dismissals or Withdrawals:
  Refunds are not provided for campers dismissed from the program or withdrawn by the guardian for any reason, including unplanned vacations.

What Registration Forms are required?

All campers will be required to turn in the forms listed below.  These forms can be completed online after registration by accessing your account on the CampMinder website here. These forms must be on file before your camper arrives at camp.

• Camp Health Form

• Transportation Release

• Risk and Release Form

• Horseback Riding Waiver (if applicable)